September 29, 2014 at 4:03 pm How am i able to Speak to corporate concerning a fork out Look at never ever received , Everytime I phone The shop they gained’t let me talk to the final manager plus they hold telling me it’s in corporates hands and company will mail it out nevertheless it’s been two months ????? .. I don’t want to just forget about this Verify , but I dnt operate free of charge !!
I spoke to some For good 21 rep on seven/7/16 to place buy# 60804820 as I necessary verification this merchandise (umbrellas) are entire dimension rather than compact since the product about the webpage won't ensure comprehensive dimension or compact sizing. It was confirmed by your customer support rep on that cellular phone phone (pull this call and pay attention to it) which the umbrellas are full sizing so I placed the order about the phone according to this facts. The umbrellas arrived on 7/thirteen/sixteen and therefore are compact sizing. I demand not only a complete refund nevertheless the shipping refund in addition which i will have to incur to return this misrepresented item again. Your coverage stated to the back again of your return type and invoice condition; “We will refund the delivery expenditures if a duplicate on the shipping and delivery receipt is attached towards the return type†and the criteria detailed are; broken, faulty or The incorrect Merchandise.
so I replaced the order and the exact same detail took place all over again so I went by the whole process of contacting my financial institution the error s coming from without end 21 and they're able to’t manage to get it.
As though this wasn’t irritating plenty of, Forever21 then explained to me that it was on Canada posts conclusion to start an investigation before they might start out their 21 working day investigation. Canada publish began two support tickets for me which expired since they need data from the sender (Forever21) ahead of they could procedure just about anything. Forever21 refuses to Call them on any issue and Canada publish refuses to Speak to them Furthermore as it is on their end to take action. Remaining caught in the middle for just a few weeks now I’m losing my thoughts more than The truth that this multi billion dollar corporation refuses any customer service aid in the slightest degree. And Incidentally, I labored in many connect with facilities for more than six years and materialize to recognize that it I'm (As a compensated client) I am legally permitted to need to speak to an authority figure if I experience I'm not acquiring the help I would like from the agent or I come to feel I'm remaining mistreated.
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I am one particular of the most faithful buyers and absolutely ridiculous regarding your brand. You had your flagship retail outlet at Vasant Kunj in Delhi which is closest to Vasant Vihar and in addition by far the most upmarket place in Delhi.
December eighteen, 2014 at 4:03 pm I am so dissatisfied with Endlessly 21 I are a shopper for a few years not only me but my 16yr outdated daughter whom recently was gifted a present card on line from her godmother, the cardboard was despatched to some e-mail deal with that was lately hacked and experienced to alter to a completely new e mail handle, my daughter has not been able to get her present for Christmas now for the reason that Without end 21 refuses to honer the card unless we invest in another for the same volume all I check with is simply mail the knowledge to my new e mail but they want more money how inconsiderate is the policy, all I see is assuming that they've got your money the hell along with you.
Thanks for achieving out to us! We actually have an understanding of the value of seeking to find the finest value and conserve whenever we can. Regrettably, as a company policy we don’t supply cost adjustments on our merchandise. We are so sorry for almost any inconvenience.
September 14, 2016 at 3:34 am I just lately went on the for at any time 21 in Panorama City, Ca. And was extremly unsatisfied With all the services. The store is actually a a complete mess, therefore I requested an emplyee to help you me try to look for a gown in my measurement. She went into the sign up and informed me that they had two in the store. Then I questioned her if she could issue me while in the way where I could obtain it and she replied “I don't know almost everything is just about everywhere in The shop.†I then questioned her if she may have it's possible an concept in which the dresses have been placed and she or he stated no.†I questioned to speak into a manager and it take place for being the store supervisor. A major Asian-American Females, who claimed I’m sorry but it really looks like we do not need the costume.
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Andy, just lately coming back from Outward Bound manager's training, reverts to his arrogant earlier season individuality, abandoning the two Erin plus the office to travel throughout the Caribbean along with his brother.
My own working experience: I set my apparel Back again and walked away from the store right after your store manager rudely knocked loudly to the dressing area door when my husband was basically examining my bra dimension, as he wished to gift me having a new lingerie set from the store.
He began to concern my daughter’s story and what number of present cards she had. He stated in an exceedingly condescending tone, so you may have three playing cards, I'm able to’t replace All those’ I started to become very aggravated. I felt like he must have recognized your situation before leaving us standing for the counter for so extended.
The store supervisor someway coincide the perform program for her to operate while “tricked†her that income is prepared. When she reports to work another morning, she was instructed…oh account manager is just not below so there's no salary for yourself these days, you have-on working today and I'll check your income. This transpired in February and March 21, now and two times she was “Participate in outâ€.