About a month in the past, my 13 yr previous daughter and I went right into a Eternally 21 in Florence, KY, while on a visit and liked The shop! It absolutely was clean up, well organized plus the team was extremely helpful and practical. We acquired a lot of Attractive factors! After we got home, we went to your Endlessly 21 in Fayette Mall in Lexington, KY, and ended up APPALLED!!! The store was over and above dirty – garments in all places, such as on the floor, displays torn up and unorganized, with a lot more solution on the floor, garments shoved over a rack to the point it had been slipping off and around flowing and just the whole store was a complete mess!
COO: Chris Lee As chief working officer, I urge you to execute some really serious surgery and attain my reply beneath.
He arrived to job interview with product sales reports as well as controllable income stories from adidas which I'd personally believe might be confidential data, but had no difficulty sharing many of the reports.
My identify is Hien Hoang. I'm writing this to Enable you to know that my family just experienced a extremely awful practical experience procuring at Forever21 store in Westfield Santa Anita, Acardia. Most significantly, all this detrimental working experience came from the retailer supervisor named Maita. So currently, Tuesday, July 4th, my sister, my Mate And that i visited this retailer. As my sister were putting on a costume for me to see, the store supervisor came to us and said out loud that we must always attempt the garments in the fitting home and that is The explanation why they have a fitting place in the store.
Dwight later on will make Jim his assistant to the regional supervisor and The 2 formally close their grudge.
I connected my reply for you out of your C/S. Both she isn't going to communicate English, will not comprehend her laptop/Laptop use or isn't going to even hassle to repeat herself to start with making use of no less than spell Examine.
February 26, 2014 at 4:02 pm my daughter labored at forever 21 king of Prussia she gave her two weeks discover and they fired her she only missed one working day of work soon after getting there for around 3 months and worked every single change they scheduled her for. she's a high school university student by using a infant they gave her each of the negative shifts understanding how significantly she had to journey and that she experienced a 1 12 months old to receive residence also they were horrible and really unprofessional administration staff now she requirements a letter for working day treatment and college proving that she now not functions there and her last working day of work .
February 28, 2015 at 5:forty seven pm I walked into F21 with my twelve year previous hoping to find her a suitable costume for an party. In looking through just about every segment of this shop we recognized they only experienced measurements compact and medium, why is that? Considering that my daughter is barely twelve decades outdated and Usually wears a thirteen in Children and medium in Grownups. you would probably Consider she would suit into at the very least a medium here. We found a great number of cute attire that would have suited her However they ended up all to modest. So we also attempted the plus facet but located the clothes being as well big instead of age appropriate for a twelve calendar year previous.
October 27, 2016 at twelve:57 pm I had exactly the same issue, staff members even lied stating they ended up supervisors with out switching their voice. Then a month right after getting my buy re-routed right after finally ending up at their services, I'd the stress of paying the new shipment service fees. I checked back in right now, a week later to request my new monitoring number and was informed that it nonetheless hasn’t even been re-transported and was told that I could nevertheless ask for a refund. This really is all In spite of being informed by a representative they had been likely to expedite the processing presented the month in addition delays and inconvenience.
July 26, 2015 at one:14 pm I get the job done at Sunland Park Shopping mall’s Endlessly 21 in El Paso Texas and let me let you know first hand: if customer support sucks it’s not always the associates fault. It’s the managers. Our administrators right here usually speak and rarely perform. They scarcely speak to buyers and tend to be more enthusiastic about the store getting damn around spotless than the customer’s encounter. Anytime our retailer is clean up, our purchaser pleasure is down. When it’s messier, We now have happier customers simply because Meaning that we're really focusing on individuals and gross sales not seems to be that Truthfully haven’t hurt our company. I usually have prospects complain with regards to the professionals just chatting simply because they stand in a group and is particularly beyond noticeable. We get quick staffed way too typically and we’re overworked for least wage beneath these circumstances.
July 29, 2014 at 5:07 pm I essentially perform at forever 21 , Of course im sorry in case you dont comprehend the return policy which is why the cashiers usually inquire you if you already know the return coverage or not. In case your complaining that associates are rude, you ought to glance within the mirror by yourself. I had a client who acquired mad at me since I advised her they might check out only six products in The shop and she huff n puff at me , sorry if I minimal the things you prefer to to try on but as a result of shoplifters its our coverage.
March twelve, 2014 at twelve:fifty six am I visited the Without end 21 shop in Hampton, VA nowadays and also the customer support, or absence there of, was horrible. As I had been buying great post to read I'd a lot of products in my hand and no-one asked me if I desired to start a dressing home or provided me a browsing bag. It’s rather troublesome seeking to look around even though being forced to lug a pile of garments about with your arms. I had been only questioned a person time if I used to be acquiring every thing all right, but there was no other conversation with any associates In addition to with the register. Also, the supervisor on obligation was really unprofessional it had been disgusting to me and I’m unsure why this business would seek the services of everyone like that.
January 21, 2015 at 3:39 pm My daughter can be an staff at Without end 21 along with the therapy in the Managers while in the Dolphin Mall Store is horrible. They're really unprofessional and impolite for their personnel even in front of the customers. Two of them to get distinct, Vanessa and Disney. They operate the position as they wish and do not regard their staff members. My daughter had car or truck trouble one particular time and couldn’t help it become to work in time and when she arrived at the store, Vanessa informed her that she could not do her change that working day or return to work until eventually she introduced in doXXXXentation Along with the date, time and who preset her motor vehicle!
Thanks for achieving out to us! We certainly realize the value of wanting to have the ideal selling price and preserve once we can. Regrettably, as an organization coverage we don’t supply value adjustments on our merchandise. We have been so sorry for any inconvenience.